Turks and Caicos Charter FAQ: Every Question First-Time Guests Ask, Answered
A private boat charter in Turks and Caicos means hiring a boat and crew for your group alone, for a sunset, half day or full day. Poseidon’s trips leave from Turtle Cove Marina in Providenciales and include meals, drinks, snorkel gear and paddleboards. Below are the questions we hear most often, answered directly.
First-time guests ask us the same questions again and again. They’re all here: booking, pricing, the boats, snorkeling, kids, weather and what to bring. If yours isn’t, call (649) 232-3633 or message us on WhatsApp.
Booking and pricing
How do I book a private charter?
The quickest way is our online booking calendar, where you can pick your date and trip. You can also contact us by phone, WhatsApp or email with your date and group size, and we’ll confirm the details. Payment is handled online, so your card details stay in your control.
How much does a private charter cost?
Our rates start at $2,800 for a sunset cruise on Calypso or Iris and go up to $9,800 for a full day on VENUS, before the 12% government tax and the processing fee, for up to six guests. Additional guests are priced per person. Our pricing guide has worked examples.
Is tax included in the price?
No. A 12% government tax is added to the total, along with a payment processing fee: 6% when you book through our website, 3% through a direct payment link
What forms of payment do you take?
We accept all major credit cards, processed online for security. A processing fee applies: 6% through our website, or 3% through a direct payment link. Ask us for the link if you’d prefer it. If we ever need to issue a refund, for weather or a cancellation, please allow one to three business days.
How far ahead should I book?
As early as you can, especially for Christmas through Valentine’s Day and the March spring break window, when the most popular dates fill first. Off-peak, we can often accommodate shorter notice. Check the calendar for live availability.
Can I book direct instead of through my hotel or a reseller?
Yes, and we encourage it. Booking direct means you’re speaking with the team that runs your trip, and the price you pay goes to the operator, not to a middleman’s commission.
The boats and the crew
What boats do you have?
VENUS, our new 51-foot luxury power catamaran (up to 25 guests, crew of three); Salacia, a 62-foot Sea Ray with an elevated bar (up to 22 guests, crew of three); and Calypso and Iris, 51-foot Sea Ray Sundancers (up to 12 guests each, crew of two). See our fleet page for details.
Do you have a catamaran?
Yes. VENUS is our new 51-foot luxury power catamaran, carrying up to 25 guests with a crew of three. She’s open for booking for the 2026–27 season. A half day (4 hours) starts at $5,500 and a full day (8 hours) at $9,800 for up to six guests, before tax and fees. ⚑ confirm arrival date before publishing.
How many guests can each boat carry?
Calypso and Iris carry up to 12 guests each, Salacia up to 22, and VENUS up to 25. The base price covers up to six guests, with additional guests priced per person. Tell us your group size and we’ll recommend the right boat.
Is there a restroom on the yacht?
Yes. Our yachts have restrooms, and there’s a full shower on board.
Does the boat have music?
Yes. Our vessels have sound systems you can connect to by Bluetooth, and they also play satellite and local radio. If you’d like to choose the playlist, bring your phone.
Are you a crewed charter, or do I drive?
Every Poseidon charter is crewed. You’ll never be responsible for driving or managing the boat. Poseidon does not offer self-drive rentals, and per our owner, self-drive rentals are prohibited in Turks and Caicos. See private charter vs. boat rental.
What’s included
What's included with all packages?
The boat and a professional crew, a champagne toast as you leave the marina, premium drinks (white wine, champagne, local beer, Bud Light, soda and water), full meals onboard, snorkel gear and vests, paddleboards, and tubes for kids. Salacia also includes an elevated bar and a bartender. The full list is on our what’s included page.
Can I bring my own alcohol?
You can. We already provide rum punch, beer, white wine and champagne, but if you’d like to bring something special, please speak with our team before you arrive so we can advise you.
Can I request lobster?
Lobster season in Turks and Caicos runs August 1 through March 31. When it’s available on the island, we’ll do our best to accommodate a lobster lunch from our barbecue. There’s a fee for this upgrade, so ask for current pricing.
Can you accommodate dietary needs?
Yes. Let us know at booking and we’ll plan around them.
On the water
Do I need to be a good swimmer to snorkel?
No. Safety is our priority, and we take guests to waters where they can comfortably enjoy the marine life. Snorkel vests and life jackets are on board to help you conserve energy. Snorkeling and water activities are always at your own risk, and the crew will brief you before you get in. Let them know if you’re nervous, and they’ll adjust.
What's the best time of day to snorkel?
It depends on whether you’re a morning person. The water is beautiful at any time, and the captain will pick the best spot for conditions that day. See our snorkeling guide for where we go.
Where will we go?
That’s up to you and the captain. Popular stops include the barrier reef, Little Water Cay (Iguana Island), Half Moon Bay, Pine Cay, Fort George Cay, sandbars and the shipwreck. We build the route around your group and the day’s conditions.
Can we add jet skis or other water toys?
Yes. A SeaBob, the powered underwater sled, is $350 per charter, and a jet ski is $350 per hour. Both are priced per unit, and a vendor meets us at your stop for jet skis. Availability is limited, so ask when you book.
Kids and family
Can I bring a baby or young children?
Yes. Infants are welcome. Our yachts have a full kitchen and bedrooms for naps. We ask that children under seven aren’t left unattended inside the yacht, as they can hurt themselves. We carry infant life jackets, and children under 10 are priced separately.
Is a private charter good for families?
Yes. The day runs on your family’s schedule: naps, snacks, bathroom stops and shallow-water time, with no strangers waiting.
Planning your day
Can we choose where we go?
Yes. Tell us what you’d like to see, whether that’s the reef, Iguana Island, a quiet beach, a sandbar or the shipwreck, and the captain builds the day around it and adjusts for wind, tide and water clarity.
How long is a half day, a full day and a sunset cruise?
A half day is 4 hours, a morning or afternoon charter. A full day is 8 hours, starting around 8:00 to 9:00 am. A sunset cruise is 2.5 hours, timed to the sunset, which falls around 5:30 pm in winter. Extra hours are available if the boat is free: $900 on Calypso or Iris, $1,100 on Salacia, $1,300 on VENUS. We’ll confirm exact departure and return times when you book.
Can you pick us up from our hotel or the beach?
Salacia carries a 10-foot tender for beach and hotel pickups, which carries an extra charge. Otherwise guests board at Turtle Cove Marina. Ask us when you book so we can plan the pickup.
Can we celebrate a birthday, anniversary or proposal on board?
Yes. Tell us the occasion when you book and we’ll help you plan it, from a charcuterie board to timing the day around the sunset. Ask what’s possible for your date.
Should we tip the crew?
Gratuity is at your discretion. If your crew makes your day, it’s appreciated.
What if someone gets seasick?
Bring the remedy you normally use before boarding, and let the crew know at the start of the day. Captains choose calmer water when they can, and our larger yachts have stable, sheltered lounge areas.
Can we swim off the boat?
Yes. Swim platforms give easy access to the water, and the crew will brief you on when and where it’s suitable to swim. All water activity is at your own risk.
What should we wear?
Swimwear, a light cover-up, a hat, sunglasses and reef-safe sunscreen. Bring a light layer for the ride back if you get cool. Flat, non-slip shoes are best on board, and most guests go barefoot.
Can we bring a speaker or a cooler?
You can bring your playlist, and the boat’s sound system connects by Bluetooth. For anything else, especially your own drinks, ask our team before you arrive so we can advise you.
Weather and cancellations
What happens if it rains?
Turks and Caicos weather is changeable. It can be windy and stormy at your hotel and sunny across the rest of the island. Passing showers are common and are usually followed by sunshine. Unless we contact you, the charter runs as scheduled, and the captain makes the decision on the day.
What if you cancel because of the weather?
If the captain or management considers conditions unsafe or unsuitable, you can reschedule (subject to availability) or receive a full refund. Refunds take one to three business days to process.
What's your cancellation policy?
Cancel 72 hours or more before the charter for a full refund. Cancel 24 to 48 hours before for a 50% refund. Cancel within 24 hours and the charter is non-refundable.
What to bring
What should we bring?
Reef-safe sunscreen (not aerosol), towels, a hat, sunglasses, a camera, any special food or drinks, and your music if you want to choose the playlist. We have USB chargers on board.
Still have questions?
Call (649) 232-3633, message us on WhatsApp, email info@poseidontci.com, or check availability on our online booking calendar. Our team can recommend the right boat and trip for your group.